Lara Portmann just finished her PhD at the University of Bern, where she researched UX writing and its cultural-political implications. This involved asking questions such as: How is language used to imagine and design users? How do UX professionals describe and make sense of their own work and its consequences? How are such design practices connected to social norms regarding, for instance, class, gender, or race?
Before this, Lara worked at a small UX agency in Bern, where she was responsible for content and UX research.