Dr. Susanne Schmidt-Rauch

AI Didn’t Break Your UX or Product Team — Individualism Did

Talk
Friday, Feb 27
16:15 - 16:50
Papiersaal

Why Scaling AI Is Mostly a Collaboration Problem

AI tools promise speed, efficiency, and better outcomes. What many UX and product teams actually get is fragmented workflows, hidden decisions, and growing mistrust in each other’s work.

This talk challenges the idea that AI adoption fails because people lack skills or tools. The real problem is that teams treat AI as a personal advantage instead of a shared responsibility. As long as AI use remains invisible, undocumented, and unaligned, it actively undermines collaboration.

Instead of showing how to write better prompts or pick the right tools, this talk focuses on what teams usually avoid discussing: standards, decision rights, accountability, and quality criteria in AI-supported work.

If you’ve ever wondered why AI feels powerful in isolation but fragile in teams, this talk is for you.